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FAQS
How long will it take to receive my order?
We begin to process your order as soon as we get your payment. Usually, sample order takes 3-5 days. Mass order takes 7-10 days. We usually ship by DHL or UPS, takes about 3 days.
Is that possible to pay by credit card or paypal?
Yes, we accept paypal for sample order and small orders. You’d better to pay by T/T when the order amount is more than $500. The commission of paypal is too high for big amount.
Can you design pcb board for customers?
PERFECT have our own engineer team. Whatever flexible strip pcb or rigid strip pcb, our engieer team can draw greber files for customers in the first time. We welcome all OEM and ODM orders from all over the world.
Can you always keep the uniformity of your color temperatures?
PERFECT always keep the same bin color temperature for all our led strip lights. It’s very important to our customers.
What kind of led chips do you use for your led strips?
PERFECT mostly use Epistar brand led chips. We can do other brand chips according to customer’s request, for example, Samsung, Osram, San’an,  Refond and Smalite led chips. All of these led chips are in high quality. We only focus on high quality product.
What kind of pcb board do you use for your led strips?
PERFECT use at least 2 ounces pcb board, some are 3 ounces and 4 ounces for better dissipation. They are 100% pure copper. Most of our PCB board are UL listed from the PCB producer of Hongqi Lighting and Founder Soonest Electronics.
What kind of waterproof index can you offer?
 IP20 IP50 IP65 IP66 IP67 IP68 
How much color temperature you can do?
For warm white and white color, 2200K, 2700K, 3000K, 4000K, 5000K, 6000K and 11000K these color temperatures are popular. We can do other color temperatures according to customer’s request.
How much color rendering index for your led chips?
PERFECT use at least Ra80 led chips to do our led strip lights. When we test by the integrating sphere machine, it usually shows Ra83 for most of our led chips. We also use many Ra90 and Ra95 led chips for special projects. We can offer the test report for each batch of our led strip light.
How much lumen led chips you use for your led strip lights?
3528 7-8LM, 5050 22-24LM, 2835 24-26LM, 5630 55-60LM. We offer high lumen led chips for our normal led strips. Other higher lumen led chips are also available for special use.